Frequently Asked Questions
Commercial Kitchen Equipment Service & SupportUSA Maintenance Inc. works with restaurants and food service facilities that rely on properly functioning kitchen equipment every day. Below are answers to some of the most common questions we receive about our services, equipment support, and service process. If you don’t see your question listed, our team is always available to help.
GENERAL SERVICE QUESTIONS
What types of businesses do you service?
We work with restaurants, cafés, schools, hospitals, churches, catering companies, and other businesses that operate commercial kitchens. If your facility relies on commercial kitchen or food service equipment, our team can support your service needs.
What types of equipment do you repair?
We repair and service commercial refrigeration, cooking equipment, dishwashers, ice machines, espresso and beverage equipment, and other essential food service systems.
Do you service walk-in refrigerators and freezers?
Yes. We service commercial refrigerators, freezers, and walk-in units to help maintain proper temperatures, protect inventory, and support compliance.
Do you offer emergency repair services?
Yes. Emergency after-hours and holiday service is available when possible for critical equipment failures that require immediate attention.
Do you provide preventative maintenance programs?
Yes. We offer customized preventative maintenance programs designed to reduce breakdowns, extend equipment life, and support consistent kitchen operations.
How quickly can you respond to a service request?
Response times depend on availability and the nature of the request, but we prioritize service calls to help minimize downtime and disruption.
Do you service specific equipment brands?
We have experience working with many industry-standard commercial kitchen equipment brands commonly used in restaurants and food service facilities.
How is pricing determined?
Pricing is based on the type of service needed, the equipment involved, and the scope of work. We focus on fair, transparent pricing with clear communication.
Can you help keep our equipment compliant with health regulations?
Properly functioning equipment plays a key role in meeting health and safety standards. Our repair and maintenance services help support safe, compliant operation.
How do I request service?
You can request service by using the contact form on our website or by contacting our team directly. We’ll follow up promptly to assist you.